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Frequently Asked Questions
We are Leadho Packaging Machinery, a high-tech company specializing in the design and manufacture of intelligent packaging machines. Headquartered in Foshan, Guangdong Province, China, we integrate R&D, manufacturing, sales, and after-sales service to provide one-stop, turnkey packaging solutions for customers worldwide.We operate a modern factory spanning nearly 10,000 square meters, equipped with eight specialized production workshops that support efficient manufacturing and continuous innovation.
To help us quickly recommend the right solution, please provide the following information: ● Product name ● Product photos or videos ● Bag or box type ● Package size ● Filling weight or quantity ● Required speed ● Any special requirements The more details you provide, the more accurate and efficient our quote will be.
Yes. We offer OEM services and custom machine designs to meet our customers’ specific needs. We can provide packaging solutions tailored to your product type, packaging style, dosing requirements, speed requirements, and automation needs.
The machine itself comes with a one-year warranty, and the electrical components are covered by a two-year warranty. During the warranty period, if any part is damaged due to non-human causes, we will provide replacement support. We also offer lifetime technical support.
Yes. Within China, we offer on-site installation, commissioning, and employee training services. We provide pre-sales and after-sales support, including manuals, videos, and online communication. If necessary, we can arrange overseas services based on project and equipment requirements.
Leadyii has its own dedicated after-sales service team. Through online communication and other service channels, we provide long-term support, including equipment installation, operating instructions, troubleshooting, maintenance, spare parts support, and technical consultation.
Yes, of course. Welcome to Leadyii in Foshan, Guangdong, China. We can arrange factory tours, equipment demonstrations, and technical discussions in advance.